Terms and
Shipping Policy

Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions ("Terms").

User Account, Password, and Security:

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.

Privacy Policy:

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Shipping Policy:

  • Minimum order is $100 
  • We don't charge PRE-ORDER items until it's ready to be shipped.
  • For all our PRE-ORDER & INSTOCK items are FIRST COME FIRST SERVE, so we may not be able to fulfill your items.
  • We may not be able to fulfill your in-stock ordered items if customers are ordering the same items simultaneously. 
  • We don't accept merging or combining separate orders. 
  • Shipping fee will be calculated separately and charged together. 
  • Please send us an email and call us for any special deliveries such as;
    - using 3rd party UPS account, 
    - pick up at the store: no charge
    - and USPS or FedEx (Must leave a note and send us the label via email to web@betterbeclothing.com. Extra fee may applied)
  • Our order processing usually takes from 2 to 3 business days for shipping
  • We ship via UPS ground which may take from 3 to 7 business days depending on your location. 
  • If an order is canceled after it has been packed there will be a re-stocking fee of $1 per piece on that order.
For any other inquiries or questions, please contact us at web@betterbeclothing.com or call us at 213.765.9075 during M-F 9am-5pm PST.